8 questions to ask before you commission a website
When comparing quotes, look beyond price: ask about ownership, maintenance and process too.
Comparing website quotes is hard, because the same price can hide very different scopes. Asking these questions before you start helps you avoid surprises later.
1. Whose name will the domain and hosting be registered in?
The domain and hosting account should be opened in your name. Otherwise, you may struggle to access your site if you decide to switch agencies.
2. Will I be able to update the site myself?
Ask whether there is an admin panel and whether training is included at handover.
3. How many revision rounds do I get?
The number and scope of revisions should be agreed in writing.
4. How will the site look on mobile?
Most visitors arrive on their phones. Ask whether the mobile design will be presented separately for approval.
5. When is the delivery date?
Ask for the date to be stated in the quote.
6. Who will handle maintenance and security updates?
Clarify who will provide support after launch, and on what terms.
7. Is basic SEO setup included?
Ask whether basic settings such as page titles, descriptions and a sitemap will be configured.
8. Will the source files and code be handed over?
Receiving the design files and code at the end of the project makes things easier for you down the road.
